I am trying to use simple display name in outgoing messages. It turns that the registry key "Use Simply Display Name" is missing. I can't find it in the Registry. I tried to apply hotfix (http://support.microsoft.com/kb/888416) and this hotfix applies to SP1 only. The version of the of my Exchange Server is Version 6.5(Build 7638.2: Service Pack 2) Please help. Thanks.-Neil

Cant you create the key yourself and test?Sukh

Cant you create the key yourself and test?Sukh

Hi Neil, Any updates after you create the key yourself? Here is a related thread for you, hope can give you some help: Problems with the Display Name http://social.technet.microsoft.com/Forums/en-AU/exchangesvradmin/thread/3991fdfb-8bd2-4af1-9757-b7953be1cb8c Thanks, Evan

I add the registry key and restarted the information store. will update here later.

I add the registry key and rebooted the server. Then send a test mail to my Gmail account. it works.

Good to know it worked.Sukh